Quality and Sustainability Policy
Chiuduno, April 15, 2025
Premise
JRC REFLEX Italia is a specialized manufacturer of high-quality retro-reflective fabrics and finishes, where technical innovation and attention to quality are the foundation of every activity.
Specialized in producing high-precision retro-reflective materials, we are committed to providing reliable solutions that meet the highest international standards in terms of optical performance, durability, and safety.
Founded in 1988, JRC REFLEX is headquartered in Romans-sur-Isère, France, where the group’s strategic guidelines are defined. Production is entrusted to JRC REFLEX Italia, located in Chiuduno (Bergamo), a modern industrial facility currently undergoing UNI EN ISO 9001 certification.
This Quality and Sustainability Policy is issued by JRC REFLEX Italia as part of its development and continuous improvement process, in full alignment with the vision and values of the French parent company.
Product Applications
The retro-reflective materials produced by JRC REFLEX Italia are designed for a wide range of applications thanks to their technical quality, versatility, and ability to adapt to various textile and synthetic substrates.
JRC REFLEX Italia develops high-quality retro-reflective solutions for numerous sectors: sportswear and fashion, footwear, accessories (gloves, hats, bags, ribbons), automotive, embroidery and technical labels, baby products (strollers), school projects, pet sector, and fashion prototyping.
Our materials adapt to knitted fabrics, woven fabrics, fleece, PU, or microfiber, meeting visibility, safety, and style requirements for a global market increasingly focused on innovation and sustainability.
Our Commitments
Quality
Technical excellence: We guarantee compliance with regulatory and technical requirements, including reflectance parameters measured in candela/lux/m².
Process control: We adopt verification and continuous improvement procedures to ensure consistency in the quality of our retro-reflective materials.
Training: We ensure our staff is constantly updated on technological innovations and international standards.
Customer satisfaction: We work closely with our customers to fully understand their needs and offer highly precise customized solutions.
Sustainability
Environmental respect: We adopt responsible production practices, reducing environmental impact and improving energy efficiency in our operations.
Sustainable materials: We select and develop materials compliant with European and international environmental regulations, reducing the use of hazardous substances.
Durability: We develop products with a long service life to minimize frequent replacement and reduce environmental impact.
Social responsibility: We promote an ethical, transparent corporate culture that respects human rights and ensures safe and inclusive working conditions.
Risk and Opportunity-Based Approach
JRC REFLEX Italia adopts a proactive approach that identifies and evaluates:
Risks that could compromise the achievement of quality and sustainability objectives.
Opportunities for innovation, improvement, and development of new products and markets.
This approach is integrated into strategic planning and daily operational activities, ensuring effective and resilient management.
Continuous Improvement
We are committed to the continuous improvement of our processes, products, and management systems through:
Collection and analysis of performance data
Active listening to customers, suppliers, and collaborators
Implementation of effective corrective and preventive actions
Promotion of an innovation culture.
Policy Accessibility
This Policy is:
Communicated and understood by all JRC REFLEX Italia personnel
Made available to all internal and external stakeholders (customers, suppliers, business partners, certification bodies).
Strategic Objectives
Ensure consistent and measurable product quality through technical indicators.
Reduce the environmental impact of production activities annually.
Promote internal awareness of quality, innovation, and sustainability.
Consolidate JRC REFLEX Italia’s technological leadership in the retro-reflective textile sector internationally.
“Reflect Your Mind” means for us reflecting the highest standards of technical excellence, environmental responsibility, and care for people. The Management of JRC REFLEX Italia approves, supports, and guides compliance with this Policy.
CEO
Celine Cugerone
